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Flexibility:
- Unlimited Products
- Unlimited Bespoke Variations
- Automatic Order Creation from Quotes
- Stand Alone Operation
- Web Enabled
"Many telesales products provide suitable functionality for selling standard products, but few can handle bespoke variations as readily as Bladebrook's Telesales400 product"
Stephen Finchett, Technical Director
A telesales package including a contact diary, a record of telephone sales, a system for recording individual client details and requirements, key sales performance indicators and management information.
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Telesales is designed to:
Handle every aspect of the telesales department's operations
Provide a diary of customer contacts past and future
Monitor proactive and reactive telephone sales
Capture details of each customer enquiry
Secure quotations from suppliers for comparison
Forward quotations with confirmed cost and selling prices
Convert to order with minimal additional information
Process orders from receipt to despatch and invoicing
Provide individual descriptive text for products and variations
Collect sales and order statistics for comparison
Features and Benfits:
| Feature |
Benefits |
| Complete Solution for Standard & Bespoke Product Sales |
- Diary
- Pro / reactive telephone sales
- Quotations
- Order Capture
- Order Processing
- KPIs
- Management Information
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| Flexibility |
- Standard Products
- Bespoke Products
- User Defined Product Attributes
- Unlimited Product Specifications
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| Reliability |
- iSeries / AS/400 technology
- 24x7 Support
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| Integration |
- Designed for Integration with legacy systems
- EDI Integration
- WebEnable Capable
- Data Miner Capable
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| Web Integration |
- Send quotes / by email
- Reduces postal costs
- Streamlines business processes
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